✓Initially agree that 'something' must be done 'quickly'
✓Use a lot of 'action', 'doing' and 'fixing things' words
✓Appear enthusiastic, positive and 'animated'
✓Speak slightly faster and more loudly than normal
✓Be brief, to the point, using simple words and phrases
✓Use expressions and gestures to show your emotions
✓Repeat (i.e. 'bullet point' summarise) what they say
✓Expect them to take seemingly unnecessary 'risks'
✓Respond immediately to their direct questions
✓Expect decisions based on limited or subjective data
✓Maintain eye contact and agree you will take 'action'
✓Send one page executive summaries, agendas or notes
✓Keep them updated with 'brief' progress reports
✓Emphasise speed, simplicity, results and 'winning'
✓Recognise their achievements in front of others
✓Give them motivational (+) feedback (me, Me, ME!)
✓Position developmental (-) feedback to their results